Have the invited loop member check their email's SPAM folder.
To resend a loop invitation:
- Open the Jibo app on your phone.
- Tap the Loop icon on the bottom menu bar.
- Tap the loop member’s name.
- Edit button on the loop member screen.
- Tap Resend invite.
Please note: You must be the Jibo owner to invite someone to the loop and to resend their invitation.