If Jibo is not responding to your voice command after "Hey Jibo" and/or he can't stay connected to your home wifi, try moving him within line of sight of your router, but at least two feet from the router. Additionally, you should move Jibo away from any obstructions or interference.
Common sources of interference
- Ceilings and thick walls
- Cabinets or drawers
- Metal objects
- Mirrors or glasses
- Other Wi-Fi devices (Smart TV’s, Game systems, computers, etc.)
- Bluetooth® devices
- Microwave ovens & other appliances.
- 2.4 GHz cordless telephones
- Wireless baby monitors
- Neighboring wireless networks