I can’t add someone to the loop

  • The loop member may not have accepted their loop invitation yet. The loop member must accept the invitation by validating their email.
  • The account may already exist. You can only create one account per email address. If you attempt to create an account with an email address for someone who already exists in your loop, you will receive an error.
  • A child loop member’s guardian may not have accepted the invitation yet.
  • You may have exceeded the maximum number of loop members. (There can be a maximum of 16 loop members at any given time.)
  • ​See also: I invited someone to the Loop, but they didn’t receive the invite.

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