Why did I get disconnected from Jibo?

You could be disconnected from Jibo via the Commander or Be a Maker apps if:

  1. Someone held the top of Jibo’s head. This will cause Jibo to exit the skill and unpair from the companion app that you are using. You will see a popup in the companion app when this happens.
  2. Either Jibo or your phone lost its WiFi connection. Reconnect to WiFi and try again.
  3. The companion app was open and unused for 10-15 min. After this time, Jibo will automatically disconnect and return to his normal mode.
  4. ​If someone logged in and connected to your Jibo (with the correct owner credentials) on a second device, the first device will be disconnected.


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Still stumped?

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