Jibo's screen is off and the small red light on his screen is on

The red light on Jibo's screen should only come on when he is starting up.

If the red light is staying on his screen while the rest of his screen remains off, your robot somehow ended up in Recovery Mode. This mode is only for the internal Jibo team and is nonfunctional for customers. Please swivel open the hatch on the back of Jibo's head and tap the small top button once to leave Recovery Mode.

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