Your app account and website account use the same email and password. Once you create an account on either your phone or computer, you can log in to the other with the same credentials.
If your email is different for each account or you are experiencing difficulties logging into either account, try resetting your email and password in one account to match the other.
- Change your app account info:
Change my app email address
Change or reset my app password
- Change your Customer Care website account info:Change my customer account email addressChange my customer account password